HelpDesk – Ticket Support & Knowledge Drupal Theme

HelpDesk - Ticket Support & Knowledge Drupal Theme

Helpdesk is customer service and support ticket theme based on Drupal. It is the first ever support theme on Themeforest’s Drupal theme category.

If you are looking for:

  • A knowledge base system to help your customers quickly look for information and solutions.
  • A support ticket system for unlimited support agents without monthly charge.


  • An intranet site for your company materials
  • A case tracker system to handling different tasks among your team.

Then Helpdesk is the perfect fit for you.

Key Features:

  • Ticket Support System: allows customers to raise tickets. Support agents can support ticket, change status, assign to other agents and etc .. It is a handy and powerful support system.
  • Knowledege Base System: create your own solutions and guide so customers can search and read without having asking for help.
  • Unlimited categories and subcategories.
  • Advanced Facet Search: your customers will quickly find the right content they want.
  • Blog: 2 styles Modern and Classic.
  • Forum: build your own community, or use it as a support forum.
  • Many pages: About, Contact, FAQs .. You can create more pages by your own.
  • Elements: the theme is based on Bootstrap, the most popular CSS framework. So you will have tons of cool elements coming with it: Columns, Buttons, Tabs, Toogles, Accordions, Typography, Data Tables, Call to Action Buttons and many more.
  • Colors: 9 color options are built-in with the theme
  • Responsive Layout
  • Using HTML5 and CSS3
  • Install Profile with loaded demo data
  • Search Engine Optimized
  • Excellent user manual and professional theme support to fix any kind of problems

Notes: Due to licensing restrictions, demo images may not be included in the files.

Photo Credits:

  • Pixabay
  • Unsplash
 v1.3 06/19/2015: - Add default user avatar - Add notifications for ticket updating - Update modules and core  v1.2: 02/10/2015 - Implement Facet search - Clean up unnecessary modules. - Change Flex Slider Field by Juicebox. - New timeago date format - Automatic backup schedule - Update modules to latest versions 
Date: July 23, 2015